Certificate IV in Business Administration

National Code: BSB40515 NRT Logo



This course is designed to reflect the role of individuals who use well-developed administrative skills and a broad knowledge base in a wide variety of administrative contexts. They apply solutions to a defined range of unpredictable problems, and analyse and evaluate information from a variety of sources.

They may provide leadership and guidance to others with some limited responsibility for the output of others.

Entry Requirements

  • 18 years of age or older
  • Satisfactorily completed Year 10 or equivalent or
  • Completed Certificate III or higher qualification
  • Be able to read and comprehend course requirements.
  • Have an intermediate level of understanding of computers and the internet

Delivery Mode

This course is offered:

  • Full time face-to-face
  • Blended
  • Online

The duration for BSB40515 Certificate IV in Business Administration is 12 months.

Fees and charges vary between courses, please contact Australian Vocational Learning Centre directly to know the current course fees.

Recognition of Prior Learning
Recognition of Prior Learning (RPL) and Credit Transfer – Students with prior learning and work experience can apply for Recognition of Prior Learning. Learners who have completed corresponding units of competency and/or units contained within the packaging rules can apply for Credit Transfer.

Assessment Methods
Assessment is progressive through the qualification with multiple assessment tasks to be completed for each unit of competency. Assessment tasks and methods will vary from unit to unit may include a combination of:

  • Role-plays
  • Written examinations
  • Written/Verbal questioning
  • Case studies
  • Practical Projects
  • Research Reports
  • Assignments used to assess required skills and knowledge

Assessment marking system:

  • Satisfactory (S) result: the student’s submitted work satisfies the learning requirements and all competency standards for the unit (in accordance with the National Register www.training.gov.au).
  • Not Yet Satisfactory (NYS) result: the student’s submitted work does not demonstrate their understanding of all competency standards in the unit. If a student receives a ‘not yet satisfactory’ outcome, he or she will receive written feedback from a trainer/assessor, clearly outlining where the gaps are. The student will then be required to rectify these gaps and re-submit their assessment for marking.

Once a student receives a satisfactory result for all required assessment tasks a competent (C) outcome will be awarded for the entire unit. The student must demonstrate their understanding of all competency standards in each unit before receiving a competent outcome.


This qualification will provide a pathway to BSB50415 Diploma of Business Administration or other Diploma level qualifications.

Employment Opportunities

Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification are:

  • Accounts supervisor
  • Executive Personal Assistant
  • Office Administrator
  • Project Assistant

Course  Structure

To successfully complete the BSB40515 Certificate IV in Business Administration students are required to complete thirteen units of competency consisting of the units as listed below.

Unit CodeUnit Name
BSBADM405Organise meetings
BSBADM406Organise business travel
BSBITU402Develop and use complex spreadsheets
BSBITU404Produce complex desktop documents
BSBWRT401Write complex documents
BSBADM409Coordinate business resources
BSBCMM401Make a presentation
BSBCUS401Coordinate implementation of customer service strategies
BSBCUS402Address customer needs
BSBITS401Maintain business technology

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Australian Vocational Learning Centre (AVLC) was established in 2009. CEO and owner of AVLC, Neil Chapple, identified a niche in the Vocational Education and Training (VET) marketplace for a quality college that teaches recognised and current skills and knowledge while applying ethical business principles.



Level 2, 16-18 Wentworth St, Parramatta NSW 2150 Sydney, Australia


+61 2 9687 0620


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